Need help? Call our 24/7 hotline: (781) 730-6551

Frequently Asked Questions

We provide 24/7 emergency services and aim to be on-site within an hour of your call. Fast response is crucial in preventing further water damage and mold growth.

We offer water damage restoration services throughout Boston, Cambridge, Brookline, Quincy, and surrounding areas in Massachusetts.

Our team is IICRC-certified (Institute of Inspection, Cleaning and Restoration Certification) and trained in the latest water damage restoration techniques.

Insurance coverage depends on the source of the damage. We assist with the claims process by providing detailed damage reports and working directly with your insurance provider.

Yes, mold can start developing within 24-48 hours if moisture is not properly removed. Our water damage mold remediation services ensure thorough drying and decontamination.

  • Shut off the main water supply if the damage is due to a burst pipe or leak.
  • Avoid using electrical appliances in wet areas.
  • Contact DryBoston for immediate water damage inspection and emergency restoration services.

The timeline depends on the severity of the damage. Minor cases may take a few days, while extensive damage requiring structural repairs can take several weeks.

Small spills may be manageable, but professional restoration is necessary for significant damage to prevent mold growth, structural issues, and contamination risks.

Yes! Our home inspection for water damage includes thermal imaging inspection to detect hidden moisture and prevent future issues.

Simply call us anytime or fill out our online contact form for a free water damage inspection.

We offer 24/7 emergency services and can respond to your call immediately to assess and mitigate damage.

Yes! We specialize in residential fire damage restoration as well as commercial fire damage restoration to help homeowners and businesses recover efficiently.

Our team is IICRC-certified (Institute of Inspection, Cleaning and Restoration Certification) and follows industry best practices.

Yes! Our smoke odor removal techniques include ozone treatment, thermal fogging, and HEPA air filtration to eliminate persistent odors.

Absolutely. Our contents restoration services include contents packout, cleaning, deodorization, and storage until your property is fully restored.

Yes, we work with most insurance providers and assist in the claims process to ensure a seamless experience.

Ensure your safety, contact emergency services, and call DryBoston for emergency restoration services to prevent further damage.

DryBoston offers 24/7 emergency services for mold remediation. Our team is always ready to assess and address mold damage promptly.

Yes, we offer residential and commercial mold testing to detect mold presence and determine the best remediation approach.

Black mold (Stachybotrys chartarum) can produce toxic mycotoxins that may cause respiratory issues and other health complications. It is crucial to have it professionally removed.

While minor mold issues can be cleaned with household solutions, extensive mold contamination requires professional remediation to prevent regrowth and ensure complete removal.

Yes, we assist in the insurance claim process and coordinate directly with insurers to help our clients get coverage for mold damage repair.

DryBoston serves Boston, MA, and surrounding areas, including Cambridge, Quincy, Newton, and more.

Regular moisture control, adequate ventilation, and preventative maintenance can help keep mold at bay. Our experts offer customized solutions to help prevent future outbreaks.

We offer 24/7 emergency service and strive to respond within hours of your call to minimize further damage.

Yes, we specialize in both commercial storm damage restoration and residential storm damage restoration services, ensuring tailored solutions for every property.

Absolutely! We assist with documentation, claim filing, and insurance communication to streamline the process.

We handle hail damage repair, wind damage to roofs, fallen tree damage, flood damage restoration, and ice dam repair, among other services.

Secure valuables, document damages with photos, and contact DryBoston for an immediate assessment and action plan.

DryBoston offers 24/7 emergency services and strives to respond as quickly as possible. In most cases, our team arrives within hours of your call to assess the situation and begin the remediation process.

We provide biohazard cleanup services throughout Boston, MA, and surrounding areas. If you're unsure whether we cover your location, contact us, and we'll be happy to assist.

Yes. Our team is trained and certified in OSHA compliance, biohazard waste disposal regulations, and industry best practices to ensure safe and effective remediation.

Many homeowners' insurance policies cover biohazard cleanup, especially in cases of crime scene cleanup, unattended death cleanup, or trauma scene cleanup. Our team works with insurance providers to help facilitate your claim.

We recommend avoiding the affected area to prevent exposure to hazardous materials. If possible, turn off HVAC systems to prevent airborne contamination. DryBoston’s experts will handle the rest.

We specialize in a wide range of cleanup services, including crime scene cleanup, trauma scene cleanup, unattended death cleanup, hoarding cleanup, graffiti removal, prison cell cleanup, and more. No matter the situation, we have the expertise to restore your property safely.

Unlike regular cleaning, biohazard remediation requires specialized training, equipment, and safety procedures to remove hazardous waste and disinfect the area properly. Biohazardous materials can pose serious health risks, requiring professional intervention.

No. Handling biohazardous materials without proper training and protective gear is dangerous and may result in exposure to harmful pathogens. Always hire professionals like DryBoston for safe biohazard waste disposal.

Biohazardous waste is collected, securely transported, and disposed of in licensed hazardous waste facilities that comply with state and federal regulations.

DryBoston offers 24/7 emergency restoration services. Our team is ready to respond immediately to secure and restore your property. Call us anytime at (781) 730-6551.

We provide residential and commercial restoration services throughout Boston, MA, and the surrounding areas.

Yes, we are a fully licensed and insured restoration construction company with certified professionals specializing in property damage restoration services.

Absolutely! We work directly with insurance companies to ensure a smooth claims process, assisting with documentation, assessment reports, and communication.

Our services cover water damage restoration, fire and smoke damage restoration, mold remediation, storm damage repair, emergency reconstruction, roof repair and tarping, and full-service restoration.

The timeline varies based on the extent of the damage. However, we provide a detailed project schedule after the initial assessment.

Yes! As part of our full-service restoration, we include debris removal and cleanup to prepare your property for reconstruction.

  • Ensure safety – Evacuate if necessary.
  • Contact DryBoston at (781) 730-6551 for an emergency assessment.
  • Document the damage – Take photos for insurance claims.
  • Prevent further damage – If possible, shut off water or electricity in case of leaks or electrical hazards.

We offer 24/7 emergency services, meaning we can dispatch a plumber to your location within 90 minutes.

Yes! DryBoston provides emergency plumbing for both homes and businesses in the Boston area.

Absolutely. All our plumbers are fully licensed, insured, and trained to handle emergency repairs safely.

Yes, we assist clients with the insurance claims process to ensure they get the coverage they deserve.

Shut off the main water supply, contain leaks with towels or buckets, and avoid using plumbing fixtures.

We offer prompt response times, typically within 24 hours, and provide emergency services for urgent needs.

Yes, our technicians are NADCA-certified, ensuring top-quality service that meets industry standards.

We stand by our work with service warranties, ensuring your satisfaction and peace of mind.

Simply ensure clear access to HVAC components and vents. Our team handles the rest, protecting your home during the process.

DryBoston proudly serves Boston, MA, and the surrounding communities, including Cambridge, Brookline, Somerville, and Quincy. Contact us to confirm service availability in your area.

Project start times depend on scope and current scheduling. After our initial consultation, we provide a detailed timeline. Typically, we can begin within 2-4 weeks.

Yes, DryBoston is fully licensed, bonded, and insured, meeting all state and local requirements for remodeling contractors in Massachusetts.

Absolutely. We stand by our craftsmanship and offer warranties on labor and materials, ensuring your investment is protected.

We recommend clearing personal items from work areas, discussing any specific concerns with our team, and ensuring pets or children are safely out of construction zones. Our team will guide you through every preparation step.

Yes! DryBoston handles all necessary permits and inspections, ensuring compliance with Boston’s building codes and regulations.

Remodeling often involves changing the structure or layout of a space (e.g., moving walls), while renovation focuses on restoring or updating existing elements. DryBoston excels in both!

Call us at (781) 730-6551 or contact us online to get an estimate!

Locally Owned & Operated

Greater Boston Area Damage Restoration Company

DryBoston is a locally owned and operated damage restoration company proudly serving the Greater Boston Area. With a strong presence across communities including Boston, Braintree, Brookline, Cambridge, Dedham, Needham, Newton, Norwood, Quincy, and Wellesley, we’re dedicated to delivering fast, reliable, and expert restoration services when you need them most.